Contact Support

We’re here to help you create your perfect home. Get in touch with our Australian team below.

Quick Help (FAQs)

Save time and find instant answers regarding shipping times, assembly, and returns.
Browse FAQs →

WhatsApp Support

Instant messaging for quick questions. Available Mon-Fri during business hours.
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Email Us

support@rivercityfurniture.com.au
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Message Socials

Follow us for updates, or DM if you need assistance. These are our official handles:
Facebook:rivercityfurnitureaustralia
Instagram:@rivercityfurnitureaustralia

Working Hours

Monday - Friday: 9:00–17:00 AEST
Australian owned and operated. Main support Mon–Fri, plus after-hours weekend coverage for all urgent matters.

Mail Locations

Melbourne Head Office: Level 23, 727 Collins St, VIC 3008
Brisbane Office: Suite 1341, 100 Campbell St, QLD 4006

Please note: Rivercity Furniture is 100% online. Our offices are for administration only and do not house showrooms or accept returns.
To start a return, please contact us first so we can provide the correct warehouse address for your items.