We're Here to Help

At Rivercity Furniture, your complete satisfaction sits at the heart of everything we do. Whether you have questions about our range or need support with an order, our family-owned team is committed to providing the guidance you need.

Quick Answers (FAQs)

For immediate answers regarding delivery, returns, and more, explore our FAQs.

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Chat on WhatsApp

Message us instantly and our team will respond promptly during business hours.

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Email Us

Direct Email: support@rivercityhouseandhome.com.au For existing orders, please include your Order # or Shipping Address.

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Connect on Socials

Follow us for style updates, or DM if you need assistance. Our official handles:

Facebook: rivercityhouseandhome

Instagram: rivercityhouseandhome

Our Standard Operating Hours

Mon - Fri: 9 AM to 5 PM AEST

We also have after-hours support staff available on weekends for urgent requests.

Head Office Mail Location

Rivercity HQ Level 23, 727 Collins Street
Melbourne, VIC, 3008

Please note: this address is our administrative office only; we do not have a showroom on site. It’s also not a returns address. If you need to organise a return, please get in touch first to confirm the correct warehouse address.

Contact form

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Australian Owned Certified

Aus Owned ID: #08274

ABN: #18642972209

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